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ServiceNow: Basic Administration

Author: happy2018 on 28-02-2020, 10:04, views: 165

ServiceNow: Basic Administration
MP4 | Video: AVC, 1280x720 30 fps | Audio: AAC, 48 KHz, 2 Ch | Duration: 1h 46m
Skill Level: Intermediate | Genre: eLearning | Language: English + Subtitles | Size: 216 MB
The ServiceNow platform can help IT teams boost customer satisfaction, decrease manual errors, and generally work smarter by leveraging the power of machine learning.

Interested in learning how to use ServiceNow to build and manage workflows in your organization? In this course, instructor Shane Chagpar helps you get started by stepping through the fundamentals of administering the popular platform. Shane details how to configure and manage key applications, including the Service Catalog and the Configuration Management Database (CMDB). Plus, he explores how to best approach automation, access control rules, scripting, working with a knowledge base, and more.

Topics include:

Key UI components of ServiceNow

Customizing lists and forms

Configuring notifications

Setting up metrics and reports

Protecting data using access control lists

Knowledge base and content creation

Best practices for app development
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Category: Tutorial / NetWorking Tutorial

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